1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, address, email address, phone number, and other contact information.
- Event-Related Information: Exhibitor registration details, booth preferences, event schedules, payment information, and related information for event participation.
- Usage Data: Information about how you interact with our website (e.g., pages viewed, IP address, browser type, and location).
- Payment Information: For event registration or bookings, we may collect credit card or payment processing details (note: payment details are processed through secure third-party providers and are not stored by us directly).
2. How We Use Your Information
We use your personal information for the following purposes:
- Event Management: To process your registration, manage event details, and communicate important updates regarding exhibitions or fairs.
- Customer Service: To respond to inquiries, provide support, and address any concerns you may have.
- Marketing & Communication: To send you relevant information about our events, promotions, and services, including newsletters (you can opt-out of these communications at any time).
- Improvement of Services: To analyse data on how our website and services are used, allowing us to improve our user experience and event offerings.
- Legal & Compliance: To comply with applicable laws and regulations, and in case of any legal proceedings.
3. Data Protection & Security
We are committed to protecting your personal data. We implement a range of security measures, including encryption and access controls, to safeguard your information. However, please note that no system is entirely secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party providers who assist in the operation of our business, such as payment processors, marketing platforms, and event logistics providers. These third parties are obligated to maintain confidentiality and security of your data.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Your Rights & Choices
As a data subject, you have the following rights concerning your personal information:
- Access: You have the right to request a copy of the information we hold about you.
- Correction: You can request that any inaccuracies in your data be corrected.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
- Restriction & Portability: You may have the right to restrict the processing of your data or request the transfer of your data to another provider.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember preferences, analyse usage patterns, and provide relevant content. You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
For more information, please refer to our [Cookie Policy].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top will be updated. We recommend reviewing this Privacy Policy periodically to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
FairNova Events
Email: info@fairnovaevents.co.uk
Phone: 07346903353